PetSmart Dog Food Return Policy

What is the PetSmart dog food return policy? PetSmart is one of the leading pet store chains in the country. It sells all types of pet supplies, including clothes, toys, treats, and food. Before shopping at your local PetSmart, it is a good idea to learn more about the company’s return policy.

Just remember that the return policy may depend on the item in question. For instance, it may be different to return pet food than to return pet clothes. Therefore, you should find out more about PetSmart’s return policy for dog food.

What Is The PetSmart Dog Food Return Policy in 2023?

PetSmart Dog Food Return Policy

Once you’ve bought pet food at your local PetSmart, there is a risk that you’re not going to be happy with the product. Your dog may not eat it. Otherwise, there is a risk that the food will make your dog ill.

Regardless, you may want to take the food back for a refund. Today, consumers can return dry and wet dog food to PetSmart for a full refund.

However, there are some stipulations. For instance, any dog food packages that haven’t been opened can be returned within 60 days.

If you’re dealing with opened dog food, you’ll have to return it within 14 days. Even if you don’t have a receive, you can return the food. However, the refund will come in the form of store credit.

Read Also; How Much Do Puppy Shots Cost at PetSmart?

Understanding PetSmart’s Return Policy For Dog Food

PetSmart strives to provide its customers with peace of mind. One of the main ways it does this is by offering a reasonable return policy. The company’s return policy is hassle-free and convenient. If you’re not happy with something you purchased at PetSmart, you should take the product back for a refund.

Typically, you can do so conveniently. Regardless, you can rest assured knowing that you can take the item back to PetSmart.

Whether you’re returning pet food, treats, or clothes, the process should be quick and easy.

How Long Can You Return Dry & Wet Food to PetSmart?

Once you’ve bought a dog or cat food from PetSmart, you’re going to have 60 days to return it. However, you must remember that this is only for unopened pet food. If you haven’t opened the food, you can return it within 60 days for a full refund.

If the food has been opened, you can return it within 14 days. However, there might be an alternative solution. If you speak to a manager, they might be able to help you return the item after the period has elapsed.

The store’s manager may let you return the item after the return period. It depends on the situation and why you’re returning the item in question.

Returning Opened Food To PetSmart

There is a chance that you’re going to open the dog food before realizing that you need to return it. If this is the case, you may still be able to return the dog food. It depends on how long it has been since you purchased the dog food.

Whether you’re purchased Royal Canin, Purina, Cesar, or another brand, you can rest assured knowing that you can return the dog food. Once you’ve opened it, you’ll have 14 days to return it.  After 14 days, you may be able to convince the manager to accept the return.

However, it is best to return the food within 14 days to avoid potential problems. Be sure to seal the food to ensure that it doesn’t spill in the store. Remember that the food should still be in the original packaging to get a return.

Returning PetSmart Food Without A Receipt

Did you lose your receipt? You may believe that you’re not going to be able to return the dog food because you no longer have the receipt. The good news is that PetSmart makes it easy for consumers to return dog food even if they’ve lost the receipt.

Typically, PetSmart can complete the refund using two methods. First, they can use your receipt. Second, the company can look up your transaction using your credit or debit card. In addition to this, the company can likely find information about the transaction by using its rewards program.

If you’re a PetSmart Treats member, you can use your membership information to complete the refund. Be sure to bring a valid photo ID to ensure that you can complete the transaction quickly.

Returning Pet Food That Your Dog Doesn’t Like

Returning Pet Food That Your Dog Doesn’t Like

Truthfully, dogs are weird animals. They can be picky eaters. While some will eat anything, others will not. Therefore, there is a chance that you’re going to buy dog food that your dog will refuse to eat. If this happens, you’ll likely want to make sure that you can get your money back.

Can you return the food to PetSmart if your dog refuses to eat it? Typically, you can. PetSmart is happy to accept returns for dog food that your pet refuses to eat.

Since you’ve already opened the package, you’ll need to return the food within 14 days. It is best to bring your receipt. Before taking the food back to the store, make sure it is fully sealed.

Otherwise, you might spill it in the store. When returning food that your dog won’t eat, you can get a refund or exchange the food for a different item.

Returning Items Purchased At PetSmart’s Website

You might purchase dog or cat food using PetSmart’s website. When doing so, you may worry that you’re not going to be able to return the item. Thankfully, you can. The process is quick and convenient.

Even if you’ve purchased the dog food online, you can return it to your local store. It is often cheaper and easier to take the food to your local PetSmart. After all, you won’t have to worry about shipping the food back to the company’s warehouse.

If you opened the food, you’ll have to take it back to your local store. Be sure to bring your receipt or invoice to ensure that the return can be completed quickly.

PetSmart Dog Food Limitations

Typically, you can return all dog food to PetSmart. If your dog wouldn’t eat the food in question, you can take it back. Even if the bag has been opened, PetSmart will accept the return.

However, you don’t want to overdo it. If you try to return too many bags of food to PetSmart at once, there is a good chance that you’re going to experience problems.

In some cases, the company may refuse to authorize your return. For instance, if you try to return several bags of dog food each day, you might experience issues.

Thankfully, more people only need to return one or two bags every few months. You shouldn’t experience any issues.

Interesting Read: PetSmart Fish Return Policy


Ultimately, returning dog food to your local PetSmart will be quick and convenient. You can sleep soundly knowing that the company will accept the return even if you’ve opened the bag. Whether your dog wouldn’t eat it or it gave him an upset stomach, your local PetSmart store will return the bag for you.

Even if you don’t have a receive, you can take the item back. Just remember to seal the dog food bag to ensure that it doesn’t spill in the store.